SeeKick

Privacy notice

Last updated . Plain language first; questions to our contact address.

Who we are

The company runs this service. For your account (your name, email and sign-in) we decide how data is used. For the match footage and the player data that comes from it, your club decides: the club is the controller and we process the footage on its behalf, under its instructions.

What we process

DataWhyHow long
Account: name, email, roles, a salted hash of your passwordTo let you sign in and to show you the tools for your roleUntil the account is removed
Match videos your club uploadsTo analyse the matchUntil your club deletes the match or asks us to
Data made from the video: positions, speeds, distances, touches, clips, reportsThe analysis your club asked forWith the match
Player names and shirt numbers from your team sheetTo put names on playersWith the match
Server logs: IP address, time, the page or file requestedSecurity and fixing faultsRotated by size, normally weeks
Error reports from the app: what failed and where, with names, emails, cookies and IP addresses removedFixing faults90 days
Backups of the aboveRecovery after a faultThe newest 14 nightly copies on the server, and an encrypted copy elsewhere whose history is kept for 30 days
Billing, once your club pays for a plan: the organisation's name, address and VAT number, invoices and payment status (card details are handled by Stripe; we never see the card number)To charge for the plan and keep the accounts tax law requiresAs long as tax law requires (in Japan, seven years)

Players are recognised by their shirt numbers and your team sheet. We do not recognise anyone by face or build. We never sell data, never use it for advertising, and never train our models on your footage.

Who else handles it

These companies process data for us, only to run the service:

CompanyWhat forWhere
Hetzner OnlineThe servers your club's account runs onEU (Germany or Finland)
RunPodGraphics processors that detect players in the video and read shirt numbersEU data centre
AnthropicWriting the match report and answering questions about it from the match data; reading shirt numbers on small player picturesUnited States
CloudflareThis website, domain name service, encrypted backups, and storage of finished match videos where your club has it switched onGlobal network
SentryError reports from the app, with personal data removed before they are sentEU
StripeCard payments, invoices and the billing portal, once your club pays for a planJapan, the EU and the United States
Google FontsA typeface on some report pages; your browser asks Google for it, so Google sees your IP addressGlobal network

Where data leaves the EU or UK, it is protected by the providers' standard contractual clauses or an adequacy decision.

Your rights

You can ask to see, correct, export or delete data about you. For match footage and player data, ask your club first: it controls that data and we act on its instructions. You can also complain to your data protection authority.

Children

Youth and academy footage shows children. The club is responsible for having the consent it needs before filming and uploading, and can ask us to delete any match at any time.

Changes

If this notice changes in a way that matters, we tell account holders before the change takes effect.