Terms of service

Last updated .

The service

The company ("we") analyses football match videos that a club or organisation ("you") uploads, and gives you the results: player tracking, physical data, clips, reports and exports, in a private account.

The free pilot

During the pilot we analyse up to three matches at no charge, and ask for short feedback after each. There is no payment and no card.

Paid plans

• Club plan: £99 a month for up to five matches a month, both teams included, renewing monthly until you cancel. Or the rest of the season for £790, paid once, covering matches until the season end date shown at checkout. Clubs from the pilot get 50% off their first six months.
• Prices exclude VAT. Plans are sold to clubs and organisations, not to private individuals. For business customers in the UK and the EU, VAT is accounted for by the customer under the reverse charge; we collect your organisation's name, address and VAT number (if it has one) at checkout for the invoice.
• Payment is by card through Stripe, our payment provider. We never see or store your card number. Invoices and receipts are emailed by Stripe and are available in the billing portal.
• "Up to five matches a month" is not a hard stop: if you need more in a busy month, we will tell you and agree it with you before anything extra is charged.

Cancelling and refunds

• Cancel the monthly plan at any time in the billing portal or by email. It stops renewing, and you keep access until the end of the month you paid for. There is no notice period and no cancellation fee.
• If we could not deliver an analysis you paid for because of a fault on our side, ask within 14 days and we refund that month, or the unused part of a season plan, to the card you paid with.
• Whether you cancel or not, you can export your data, and we delete it when you ask.

Your footage

• Upload only footage you have the right to use, and that the people filmed have agreed to where the law requires it, including parents' consent for children.
• Your footage and the results stay yours. We use them only to provide the service to you; we never train models on them.
• You can export your data and delete matches at any time; we delete a whole account's data when you ask.

What the numbers are

The analysis is automatic and measured from video. Every figure carries an error, which we describe on the site and in the app, and some are marked provisional. Names come from shirt numbers and your team sheet and can be wrong; check them before you rely on them. Do not use the results as the only basis for medical, safety or disciplinary decisions.

Acceptable use

Do not try to reach other clubs' data, overload or probe the service, or upload anything unlawful. We may suspend an account that does, and will tell you why.

Availability and liability

We aim to deliver each match by the evening after it is uploaded, but the pilot comes without a guarantee of availability or delivery time. To the extent the law allows, our liability is limited to the amount you paid us in the twelve months before a claim, which during the free pilot is zero. Nothing here limits liability that cannot be limited by law.

Ending it

You can stop at any time by email. We may end the pilot, or stop offering a plan, with 30 days' notice; if you have paid for time we can no longer provide, we refund it. Either way, you can export your data first, and we then delete it.

Law

These terms are governed by the law of the operator's country. If a term turns out to be unenforceable, the rest still applies.

Contact

Write to us with any question about these terms.